You have questions, I have answers…
Do you sign contracts or NDAs?
Yes. For larger projects or ongoing work, I can provide professional contracts and confidentiality agreements to ensure your business information is secure.
Do you offer training or guidance for using my website or digital tools?
Yes! I provide step-by-step guidance and support to help you feel confident managing your own website and online platforms.
Can you help improve my online visibility?
Definitely. I work on SEO, Google Business Profile optimisation, and other strategies to make your business easier to find online and stand out for the right reasons.
Do you provide content creation or copywriting?
Yes, I provide copywriting services for best SEO practices.
Can you help if my website is broken or has technical issues?
Yes! I can troubleshoot and resolve many common website issues. If a more complex fix is needed, I’ll liaise with developers or technical teams to get things running smoothly.
Do you offer ongoing support or just one-off fixes?
I offer both! You can hire me hourly for small tasks, or we can set up a contract for ongoing digital support tailored to your business needs.
Do you help with Social Media?
No. I don’t offer full social media management, as it’s quite a specialised area. My focus is on digital support, website maintenance, SEO and helping optimise your overall online presence.
That said, I’m always happy to share some best-practice tips or connect you with a trusted social media specialist if you’d like a hand in that space. 😊
What are your rates?
I charge an hourly rate for my digital support services, which allows flexibility depending on your needs. I can also work on a contract basis for ongoing projects. I aim to provide affordable solutions that suit small businesses, so you get professional support without breaking the budget.
Do you work with Square/Wix/Shopify... etc?
I specalise in WordPress, but have worked with a wide range of platforms—Square, Wix, Shopify, and more—and haven’t met one I couldn’t work with! If you happen to have a more obscure system, I’m happy to take a look and see how I can help.
Do you work with sole traders?
Absolutely! My services are designed to be affordable and practical for small businesses, helping you look professional online without the big agency price tag.