Speed, Mobile & Accessibility
Your website must load almost instantly so visitors don’t bounce. Layouts should be easy to tap with one hand on a smartphone, and the design must be accessible to everyone, regardless of ability.
Today, people expect a site to load instantly, show them exactly what they’re looking for, and feel simple and honest to use – without any hidden tricks or confusing steps.
This is called UX or User Experience. Think of it as the digital equivalent of customer service in a physical store. If a shop is cluttered, hard to navigate, and has a confusing checkout line, shoppers walk out empty-handed—no matter how great the products are.
Good UX ensures your website is fast, easy to navigate, and crystal clear, making it completely effortless for visitors to find what they need and buy from you instead of clicking away to a competitor.
A UX (User Experience) audit is a quick checkup that shows you where people get stuck, why they give up on contacting you, and how to fix those friction points so more visitors turn into more business. Fixing these issues – like speeding up your mobile layout or simplifying the booking button – boosts direct bookings, saving you thousands in third-party platform commissions.
My basic site checkup usually costs around $250, while a full start-from-scratch redesign runs between $1,500 and $3,000 depending on the needs of the business.
Starting with a quick checkup first is the smartest move, as a few cheap tweaks might be all you need to start making more money without paying for a brand-new website.